Before Booking an Appointment at Limit.less Hair

Please read our Terms & Conditions carefully before booking. By confirming your appointment, you agree to the following policies.

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Booking Fees, Cancellations & No-Shows

• A non-refundable booking fee is required to secure certain appointments.

• This booking fee reserves your appointment time and is deducted from the final balance on the day of your service.

Cancellations & Rescheduling

• Cancellations or reschedules made with less than 48 hours’ notice will result in the booking fee being retained by the salon.

• Cancellations made with more than 48 hours’ notice may transfer the booking fee once, at the salon’s discretion.

• Hair extension booking fees are non-transferable and non-refundable due to preparation and stock allocation.

Late Cancellations & No-Shows

• Appointments cancelled with less than 24 hours’ notice, or failure to attend (no-show), may be charged up to 100% of the total reserved service cost.

• Where applicable, this may be taken from any pre-authorised payment or required before future bookings.

Full Payment in Advance

• We reserve the right to request full payment in advance for certain services or clients.

• Where full payment is taken, it is treated as a booking fee and will be retained in full in the event of a late cancellation or no-show.

Future Bookings

• Clients who cancel late or fail to attend may be required to pay in full in advance to secure future appointments.

• Repeated no-shows may result in removal from online booking access.

Late Iness

Please contact the salon if you are running late.

• We allow a short grace period where possible.

• Arrivals 15 minutes or more late may result in the appointment being cancelled, and the above cancellation terms will apply.

Appointment Reminders

Appointment confirmations are sent as a courtesy:

• Email: 5 days before

Please note it is your responsibility to attend appointments on time. Reminder messages do not override this policy.

Patch Testing

All new colour clients must attend a patch test at least 48 hours prior to their appointment. Failure to do so may result in cancellation.

Complaints & Feedback

Your satisfaction matters to us.

• Any concerns must be raised before leaving the salon or as soon as possible after.

• Complaints will be reviewed and responded to within 8 weeks.

• If the hair has been altered by another salon, we are unable to offer rectification or resolution.

Thank you for your understanding and support.
Limit.less Hair

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 Competition  Terms & Conditions

 

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1.Winner will be selected at random using a random comment generator on social media posts.

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2.Winner will be selected at date/time given on post details or as near to as possible.

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3.Winner must be able to visit limit.less hair for services, unless it is a product prize which is open to all UK entrants 

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4. If winner is unable to visit Limit.less hair and forfeits prize another random comment generator would be done to give another person the chance to win. 

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5.Winners will be annonoced via a facebook or instagram post they have been selected as a winner, the winner then must contact Limit.less hair  within 2 weeks to claim their prize.

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6.Gift Voucher prizes are limited to be used on services within Limit.less hair and have no Cash Value.

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7. No purchase is needed to enter competition.

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8.Redeem your prize by booking a appointment at Limit.less hair  and presenting your voucher.

 

9. Competitions are limited to one entry per person unless otherwise stated.

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10. Prizes cannot be exchanged for alternatives and have no cash value.

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